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About Us

Empowering Small and Medium-Sized Businesses

M. D. Cragg, LLC delivers specialized IT consulting tailored exclusively for small to medium-sized businesses.

While internal IT teams are often focused on maintaining daily operations and keeping critical systems running, we step in to provide the advanced expertise needed to move your business forward.

With over 25 years experience, we make your life easier and your business better with practical, results-driven technology solutions.

Offering Trusted, Industry-Standard Technology Solutions

AI-Driven Insights

Using artificial intelligence to analyze data, uncover hidden patterns, and deliver actionable business insights.

Data ETL

Extracting, transforming, and loading data to ensure it is clean, consistent, and ready for reporting and analytics.

Integrations

Connecting systems and applications to enable seamless data flow, unified workflows, and holistic insights.

Automation

Automating repetitive tasks and processes to reduce manual effort, improve accuracy, and increase efficiency.

Online Presence

Enhancing your digital presence through website optimization, social media integration, and web analytics.

Work Management

Delivering Jira and Jira Service Management solutions, including migrations, advanced automation, analytics, and system integrations.

Industry Focus

Helping Restaurants Thrive with Smarter Technology Solutions

We bring practical technology into your restaurant to save time, reduce stress, and help you make smarter business decisions.

AI Insights

Turn your restaurant’s sales, customer behavior, and menu performance data into actionable insights that boost revenue and optimize operations in real time.

Data-Driven

Seamlessly extract, transform, and consolidate data from POS systems, reservations, and delivery platforms into a clean, unified view of your business.

Tech That Works

Connect your ordering systems, payment platforms, inventory tools, and marketing apps to streamline workflows and eliminate manual data entry.

Digital Presence

Elevate your restaurant’s digital footprint with optimized websites, menus, and social channels that attract more diners and drive repeat business.

Our Consultant Solutions in Place At

Our Primary Service Areas

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Michigan

Detroit, Lansing, Flint, and Grand Rapids
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New York & New Jersey

Greater New York City and New Jersey
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Florida

Miami, Ft. Lauderdale, Orlando, and Tampa

If your business is outside our primary service areas, please contact us—we would be happy to discuss your needs.

If your business is outside our primary service areas, please contact us—we would be happy to discuss your needs.

If your business is outside our primary service areas,
please contact us—we would be happy to discuss your needs.

If your business is outside our primary service areas,
please contact us—we would be happy to discuss your needs.

If your business is outside our primary service areas,
please contact us—we would be happy to discuss your needs.

Michigan

Detroit, Lansing, Flint, and Grand Rapids
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New York & New Jersey

Greater New York City and New Jersey
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Florida

Miami, Ft. Lauderdale, Orlando, and Tampa
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If your business is outside our primary service areas, please contact us—we would be happy to
discuss your needs.

The Future is Now

Don't Get Left Behind!